OFFICE
HOURS
Monday - Friday 8:00 AM
to 5:30 PM. Please call our toll-free number at 1-800-537-7103 to
place an order.
MINIMUM ORDERS
Workman Electronic Products
requires a $75 minimum order. Workman reserves the right not to ship
any order under $75. All orders under $75 will receive a $10 service
charge added to the invoice total. All orders under $200 will be
shipped via Visa, Mastercard, American Express, or C.O.D. only. Orders
over $200 may be shipped on "Net 30", providing we have an approved credit
application on file. All backorders under $25 per item will be cancelled.
SHIPPING POLICY
Workman Electronic Products
ships through UPS or the best way possible. There will be a charge
of .30 for each $100 of merchandise added to every order for insurance.
All merchandise leaves our plant in perfect condition. If damaged
or lost, claims should be filed by the BUYER against the CARRIER within
10 days of invoice date.
RETURN POLICY
All returned merchandise
must have a Return Authorization Number (RAN) provided by Workman Electronic
Products. Return Authorization Numbers are given under the complete
discretion of Workman. All returned merchandise must be received
complete with all manuals, hardware and packaging. Please enclose
a brief description of what is defective. UNAUTHORIZED RETURNS WILL
BE REFUSED. All new items that are returned or items that were ordered
incorrectly by the customer is subject to a 25% restocking fee.
ANY ORDER THAT IS REFUSED
IS SUBJECT TO A $10 HANDLING CHARGE IN ADDITION TO ANY FREIGHT CHARGES
THAT ARE INCURRED.
WARRANTY
All items sold are 100%
guaranteed against defects in workmanship and/or materials, (except for
close outs which are sold as is.) For 90 days from the date of purchase.
PREPAID FREIGHT
Workman Electronic Products
pays freight on all orders $2,500 and over (excluding specials/close-outs)
in the Continental U.S.A. Workman will not pay freight on orders
that consist of only coaxial cable and/or wire. There is no prepaid
freight on air shipment.
RETURN CHECKS
Accounts that have returned
checks will incur a $45 return check charge. Accounts that continuously
have returned checks will be put on C.O.D., money order, or prepaid status.
UNAUTHORIZED DEDUCTIONS
Any unauthorized deductions
taken from invoices with confirmed permission from Workman Electronic Products
will be cause for that company to be put on a hold status. No expecptions
to this policy will be granted.
NOT RESPONSIBLE FOR TYPOGRAPHICAL
ERRORS OR OMISSIONS
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